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Questions about gateways, pricing, or your workspace? Our team responds within 24 hours on business days.

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Customer Support

For billing, invoice, and gateway issues

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Sales & Enterprise

Custom plans, volume pricing, and onboarding

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AI Assistant

Instant answers inside your dashboard

Use the AI chat widget in your ThubPay dashboard for instant platform guidance, powered by GLM-4 Flash.

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Response Time

We respond within 24 hours on business days (Mon–Fri).

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